handmade glass beads · functional knit items · sewn goods

Frequently Asked Questions

  1. What is your privacy policy?
    Any information you provide me withile placing an order will be kept striclty confidential. I will not sell any of your personal information to third party vendors. Like you, I despise junk mail, spam mail, telemarketing calls, etc.

  2. What is your return policy?
    If you are not happy with your purchase for any reason, I will happily refund 100% of the cost (minus shipping). Simply contact me and we can work something out.I want you to be completely satisfied with your purchase! Please note I am not responsible for uninsured items that were lost or damaged while in transit.

  3. Do you have a mailing list?
    At this time, I do not have a mailing list since I personally found that being on them can be annoying.  If I have important information to share, I'll post it on the main page of this site or on Twitter.

  4. Can I visit Studio Solana?
    I operate Studio Solana from my home in St. Louis, Missouri.  I don't have a brick and mortar storefront at the present time, but would like to rectify that in the future.  :)

  5. Where can I buy your items in person?
    I sell in two main shows each year.  Glass Galore (an annual show organized by the Saint Louis Lampworkers Society each fall) and the Edward Jones Holiday Mart (in early December).  I'd eventually like to add more shows to my schedule as well.

  6. Do you teach classes?
    While I don't offer any formal classes, but I've been known to do demos and have even taught some friends and family members how to make beads.  I would suggest searching for a lampworking studio in your area to inquire about beadmaking classes.  If you need any help locating a studio, please let me know.  I'd be happy to help!

  7. How are your beads different than the glass beads sold at my local retail store?
    Most beads sold at the large chain stores are mass-produced and imported from China.  These beads are typically not annealed for strength, nor are they cleaned to remove the residue in the holes (which is harmful to breathe).  Artisan lampwork beads are made individuals, who take the time to anneal, clean, inspect each one of their beads.  They take pride in their work and often call themselves "self representing artists". 
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